Customer Experience & Merchandising Associate

Ross Stores, Inc.; Columbia (SC); On-site; USD 26,000 - 36,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, well-merchandised store while following all safety and loss-prevention guidelines.

Role requires friendly communication, basic math for transactions, and teamwork to support daily store operations in a fast-paced retail environment.

Qualifications

• Excellent communication with customers and team members in a friendly, professional manner.
• Ability to perform basic math for transactions and reconciliation.

Responsibilities

• Ensure customers have a positive shopping experience with courteous greeting and eye contact.
• Assist customers with merchandise and questions in a knowledgeable manner.
• Maintain a clean, organized store and perform merchandising as directed.
• Follow store policies for safety, security, cash handling, and loss prevention.
• Support daily store operations and collaborate with management and other associates.

Skills

Customer service

Communication

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, well-merchandised store while following all safety and loss-prevention guidelines.

Role requires friendly communication, basic math for transactions, and teamwork to support daily store operations in a fast-paced retail environment.