Customer Experience & Merchandising Specialist

Ross Stores; Temple (PA); On-site; USD 24,000 - 30,000; Part time

Job summary

Ross Stores seeks a Retail Associate to deliver a positive shopping experience, greet customers, and support daily store operations. You will assist customers on the sales floor, maintain clean and organized merchandise presentation, and help with stocking and checkout activities.

The role emphasizes friendly customer interactions, safe store practices, and accurate handling of transactions while upholding Ross Stores' brand standards.

Qualifications

• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful and cooperative manner.
• Ability to perform basic mathematical calculations used in retail environments.

Responsibilities

• Greets Customers and assists with their needs in a courteous, professional manner.
• Supports merchandising and presentation standards across departments.
• Operates checkout/register, handles transactions accurately and efficiently.
• Maintains store cleanliness and safety, including clearing aisles and assisting with stock replenishment.
• Provides prompt, courteous service and resolves Customer questions or issues with leadership when needed.
• Represents Ross Stores brand with integrity and maintains confidentiality of sensitive information.

Skills

Customer communication

Basic math

Job description

Ross Stores seeks a Retail Associate to deliver a positive shopping experience, greet customers, and support daily store operations. You will assist customers on the sales floor, maintain clean and organized merchandise presentation, and help with stocking and checkout activities.

The role emphasizes friendly customer interactions, safe store practices, and accurate handling of transactions while upholding Ross Stores' brand standards.