Customer Experience & Merchandising Lead Clerk

Kroger Family of Companies; Issaquah (WA); On-site; USD 27,000 - 39,000; Full time

Job summary

Kroger Family of Companies in Issaquah, WA seeks a customer-focused team member to deliver outstanding service and maintain a safe, clean store environment. You will assist customers, answer questions about products, and support department operations.

Responsibilities include adhering to health codes, stocking, merchandising, processing transactions, and participating in promotions. The role emphasizes safety, accuracy, and friendly, helpful service to ensure customers return.

Qualifications

• Effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.
• Ability to handle stressful situations.
• Must be 18 or older.
• Retail experience is desirable.

Responsibilities

• Adhere to all local, state and federal health and civil codes.
• Create an environment that welcomes and appreciates customers by answering product questions.
• Know products in the department and respond with suggestions.
• Understand store layout and locate products.
• Inform associates about promotions and store ads.
• Maintain awareness of inventory and discrepancies.
• Observe shift operating hours.
• Perform cashier functions and process transactions.
• Ensure merchandising, customer service, and safety rules are followed.
• Report safety risks or incidents promptly.

Skills

Communication

Math skills

Stress management

Age requirement

Education

High school diploma or equivalent

Job description

Kroger Family of Companies in Issaquah, WA seeks a customer-focused team member to deliver outstanding service and maintain a safe, clean store environment. You will assist customers, answer questions about products, and support department operations.

Responsibilities include adhering to health codes, stocking, merchandising, processing transactions, and participating in promotions. The role emphasizes safety, accuracy, and friendly, helpful service to ensure customers return.