Lead Clerk, Home Hardlines & Customer Experience

Kroger; Issaquah (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Kroger in Issaquah, WA is seeking a retail associate to deliver outstanding customer service, assist shoppers, stock shelves and operate cash register efficiently. You will respond to product questions, help maintain clean aisles and follow store policies to ensure safety and accuracy in merchandising.

The role emphasizes teamwork, reliability, and a friendly attitude to create a welcoming shopping experience for guests while meeting department goals and supporting daily store operations.

Qualifications

• Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction
• Ability to handle stressful situations
• Must be able to meet the minimum physical demands of the position
• Must be 18 or older

Responsibilities

• Adhere to all local, state and federal health and civil codes.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
• Understand the store's layout and locate products.
• Inform and educate department associates about current, upcoming and special in-store promotions.
• Maintain an awareness of inventory/stocking conditions; note discrepancies.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition all products in assigned sections according to company policy.
• Understand and perform cashier functions.
• Ensure that all merchandising, customer service, labor control, expense and safety rules are followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions.

Skills

Effective communication

Basic math

Stress management

Physical stamina

Age 18+

Education

High school diploma or equivalent

Job description

Kroger in Issaquah, WA is seeking a retail associate to deliver outstanding customer service, assist shoppers, stock shelves and operate cash register efficiently. You will respond to product questions, help maintain clean aisles and follow store policies to ensure safety and accuracy in merchandising.

The role emphasizes teamwork, reliability, and a friendly attitude to create a welcoming shopping experience for guests while meeting department goals and supporting daily store operations.