Grocery Experience Specialist

Kroger Family of Companies; Covington (WA); On-site; USD 24,000 - 37,000; Full time

Job summary

Kroger Family of Companies is hiring for a store role focused on delivering outstanding customer service and maintaining a safe, clean shopping environment in Covington, WA. You will assist the department manager in achieving sales and profit goals while upholding quality standards.

You will engage customers, respond to product questions, and ensure products are properly stocked and displayed. The role requires teamwork, integrity, and a commitment to safety.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain and maintain knowledge of department products and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of dairy specials and maintain existing orders.
• Provide customers with fresh products and ensure proper temperatures is maintained.
• Suggest items to meet customer needs and ensure satisfaction.
• Check product quality, review sell-by dates, and take action as needed.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads and promotions.
• Adhere to food safety regulations and maintain safety procedures.

Skills

Stress management

Communication skills

Basic math

Job description

Kroger Family of Companies is hiring for a store role focused on delivering outstanding customer service and maintaining a safe, clean shopping environment in Covington, WA. You will assist the department manager in achieving sales and profit goals while upholding quality standards.

You will engage customers, respond to product questions, and ensure products are properly stocked and displayed. The role requires teamwork, integrity, and a commitment to safety.