Retail Lead: Customer Experience & Store Ops

Kroger; Covington (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

Kroger in Covington, WA is hiring a store associate to deliver an outstanding customer experience through friendly service, help customers locate products, and maintain a safe, clean store environment to meet sales goals.

You will learn product knowledge, support promotions, and collaborate with team members while upholding Kroger's values of respect, honesty, integrity, diversity and safety. This role emphasizes customer-first service and reliable performance in a busy retail setting.

Qualifications

• Effective communication with customers and peers.
• Basic math skills for transactions and counts.
• Ability to stay calm in busy environments.
• Must be 18 years or older.

Responsibilities

• Adhere to health, safety, and civil codes.
• Assist customers, answer questions, and locate products.
• Learn product knowledge and respond to inquiries.
• Understand store layout and promotions.
• Support merchandising and inventory awareness.
• Operate cashier functions as needed.
• Follow expense, loss prevention, and safety rules.
• Participate in safety programs and report hazards.
• Assist with routine maintenance and repairs as needed.
• Report accidents or incidents to management.

Skills

Effective communication

Basic math

Handling stress

Age 18+

Education

High school diploma or equivalent

Job description

Kroger in Covington, WA is hiring a store associate to deliver an outstanding customer experience through friendly service, help customers locate products, and maintain a safe, clean store environment to meet sales goals.

You will learn product knowledge, support promotions, and collaborate with team members while upholding Kroger's values of respect, honesty, integrity, diversity and safety. This role emphasizes customer-first service and reliable performance in a busy retail setting.