Customer Experience & Merchandising Associate

TJX; Westford (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

TJX Companies' HomeGoods in Westford, MA is seeking a customer-focused team member to ensure an outstanding in-store experience. The role emphasizes engaging with customers, assisting with transactions, and maintaining a clean, well-organized sales floor.

The position requires strong communication, the ability to multi-task, and a willingness to work across store areas. Competitive benefits and a supportive team environment are offered.

Qualifications

• Customer service experience preferred.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Attention to detail and accuracy.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and keeping the store clean and organized.
• Adhere to store standards and assist in various areas as needed to support the business.
• Model customer experience practices with internal and external customers.
• Promote store loyalty programs and handle transactions accurately.
• Maintain merchandising standards and assist in stock preparation for the floor.
• Participate in safety, loss prevention, and store recovery activities.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Team collaboration

Physical stamina

Retail experience

Job description

TJX Companies' HomeGoods in Westford, MA is seeking a customer-focused team member to ensure an outstanding in-store experience. The role emphasizes engaging with customers, assisting with transactions, and maintaining a clean, well-organized sales floor.

The position requires strong communication, the ability to multi-task, and a willingness to work across store areas. Competitive benefits and a supportive team environment are offered.