Customer Experience & Merchandising Associate

Ross Stores, Inc.; Quakertown (Bucks County); On-site; USD 28,000 - 36,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The role requires greeting customers, assisting with merchandise, and maintaining a clean, well-presented store.

You will follow company standards and engage with customers and team members in a friendly, professional manner. The position emphasizes safety, courtesy, accuracy in transactions, and adherence to store policies while supporting daily store operations and customer service

Qualifications

• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers and assist with merchandise in a courteous and knowledgeable manner.
• Maintain clean work area, assist with merchandising and store presentation according to standards.
• Handle cash, checks and refunds accurately and efficiently.
• Provide prompt and friendly service and respond to customer inquiries.
• Adhere to Loss Prevention and store policies to protect company assets.

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The role requires greeting customers, assisting with merchandise, and maintaining a clean, well-presented store.

You will follow company standards and engage with customers and team members in a friendly, professional manner. The position emphasizes safety, courtesy, accuracy in transactions, and adherence to store policies while supporting daily store operations and customer service