Customer Experience & Merchandising Associate

Ross Stores, Inc.; Fayetteville (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience by greeting customers, answering questions, and assisting with merchandise. You will help keep the store clean, organized, and well presented while following company standards and safety policies.

The role emphasizes friendly customer interactions, accurate cash handling, and adherence to loss prevention practices, with opportunities to support various store areas as needed.

Qualifications

• Strong customer service and communication skills.
• Basic math for transactions and cash handling.
• Ability to follow store policies, procedures, and dress code.

Responsibilities

• Greets customers with eye contact, smiles and friendly words.
• Assists customers with merchandise and questions in a courteous manner.
• Maintains a clean and organized sales floor and stock areas.
• Ensures safety, with awareness on the sales floor and back areas.
• Supports loss prevention and protects cash and merchandise.
• Registers customers and processes transactions accurately.
• Counts and replenishes stock as needed to meet presentation standards.
• Performs daily tasks to keep the store neat and merchandise-forward.

Skills

Customer service

Communication

Teamwork

Mathematical calculations

Job description

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience by greeting customers, answering questions, and assisting with merchandise. You will help keep the store clean, organized, and well presented while following company standards and safety policies.

The role emphasizes friendly customer interactions, accurate cash handling, and adherence to loss prevention practices, with opportunities to support various store areas as needed.