Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Bourbonnais (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Job summary

Marshalls in Bourbonnais, IL is hiring to deliver a highly satisfied customer experience by engaging with shoppers, maintaining a clean, organized store, and adhering to all operating standards. You may be cross-trained to work in multiple areas to support business needs, including ringing purchases, promoting credit and loyalty programs, and ensuring safety and loss prevention practices.

The role requires excellent customer service, flexibility, strong communication, and attention to detail.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Models established customer experience practices with customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and maintains store cleanliness and safety.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Teamwork

Retail experience

Job description

Marshalls in Bourbonnais, IL is hiring to deliver a highly satisfied customer experience by engaging with shoppers, maintaining a clean, organized store, and adhering to all operating standards. You may be cross-trained to work in multiple areas to support business needs, including ringing purchases, promoting credit and loyalty programs, and ensuring safety and loss prevention practices.

The role requires excellent customer service, flexibility, strong communication, and attention to detail.