Bilingual Customer Experience & Membership Advisor

El Car Wash; Town of Florida (NY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with 4% match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is hiring a Customer Experience Advisor in Fort Lauderdale, FL. You will greet customers, promote the Unlimited Membership, and turn visits into loyal memberships.

Excel in a fast-paced environment with a strong sales energy, handle concerns professionally, maintain a spotless site, and log feedback for continuous improvement. Evenings, weekends, and holidays required; bilingual Spanish a strong plus.

Qualifications

• Reliable attendance and professional image
• Extroverted and engaging in customer-facing moments
• Ability to build rapport quickly and influence without being pushy
• Goal-oriented with strong numbers focus
• Empathy with sales drive and customer focus
• Confident handling complaints and concerns on the spot
• Comfortable with POS systems and site technology
• Available for evenings, weekends, and holidays

Responsibilities

• Greet customers with confidence, energy, and a smile
• Educate customers on the Unlimited Membership program and convert interest into loyalty
• Read customers and close sales without pushiness
• Resolve concerns quickly and professionally to leave a positive impression
• Maintain a clean, safe, and welcoming site environment
• Log customer feedback and communicate insights to the team

Skills

Customer service

Sales

Bilingual English/Spanish

POS systems

Evenings/weekends/holidays

Tools

POS systems

Site technology

Job description

El Car Wash is hiring a Customer Experience Advisor in Fort Lauderdale, FL. You will greet customers, promote the Unlimited Membership, and turn visits into loyal memberships.

Excel in a fast-paced environment with a strong sales energy, handle concerns professionally, maintain a spotless site, and log feedback for continuous improvement. Evenings, weekends, and holidays required; bilingual Spanish a strong plus.