Customer Experience & Marketing Coordinator

Kitchen Tune Up Buffalo NY; South Burlington (VT); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Training & development

Job summary

Kitchen Tune-Up Buffalo NY is seeking a Customer Experience Coordinator to deliver exceptional customer service while supporting sales and marketing in Vermont.

You will answer calls, qualify leads, schedule appointments, prepare financing paperwork, and help with CRM and marketing tasks, reporting to the Operations Manager. Compensation is $22.00–$25.00 per hour, with benefits including 401(k) matching, health insurance, paid time off, and training opportunities.

Qualifications

• Customer service experience preferred.
• Strong communication and organization skills.
• Ability to qualify leads and schedule appointments.

Responsibilities

• Handle incoming calls and respond to customer inquiries.
• Qualify leads and schedule design consultations.
• Maintain CRM records and update customer information.
• Support sales with financing paperwork and contracts.
• Assist with marketing tasks such as blog posts and email campaigns.

Job description

Kitchen Tune-Up Buffalo NY is seeking a Customer Experience Coordinator to deliver exceptional customer service while supporting sales and marketing in Vermont.

You will answer calls, qualify leads, schedule appointments, prepare financing paperwork, and help with CRM and marketing tasks, reporting to the Operations Manager. Compensation is $22.00–$25.00 per hour, with benefits including 401(k) matching, health insurance, paid time off, and training opportunities.