Logistics Customer Experience Associate

J.B. Hunt Transport, Inc.; Kansas City, Birmingham (MO, AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k)

Life insurance

Disability coverage

Paid time off

Maternity leave

Parental leave

Paid holidays

Job summary

J.B. Hunt Transport, Inc. in Kansas City, MO is seeking a Customer Experience Support team member for full-time clerical and customer service duties. You will book loads, schedule pickups, track freight, and assist internal customers with load issues while maintaining accurate records and files.

The role emphasizes clear communication, multitasking, and high attention to detail in a fast-paced transportation environment. This entry-level position offers comprehensive benefits and stable hours.

Qualifications

• High School Diploma or GED required.
• Strong clerical and administrative skills.
• Experience in transportation/logistics desirable.
• Ability to communicate effectively and multitask.
• Attention to detail and data entry accuracy.

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pickup and delivery, trace updates and assist internal customers.
• Monitor freight in transit and customer location requests for appointments.
• Perform general administrative duties, processing and coding documents, maintaining records.

Skills

Communication

Multitasking

Prioritization

Learning new systems

Typing

Customer service

Accuracy

Education

GED

High School Diploma

Job description

J.B. Hunt Transport, Inc. in Kansas City, MO is seeking a Customer Experience Support team member for full-time clerical and customer service duties. You will book loads, schedule pickups, track freight, and assist internal customers with load issues while maintaining accurate records and files.

The role emphasizes clear communication, multitasking, and high attention to detail in a fast-paced transportation environment. This entry-level position offers comprehensive benefits and stable hours.