Customer Experience & Logistics Specialist

InterChange Group Inc; Virginia (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

InterChange Group Inc in Virginia, MN is seeking an administrative professional for customer experience support. You will handle inbound receipts, outbound shipments, and serve as a liaison with both customers and warehouse operations.

The ideal candidate has strong organizational skills, is proficient in enterprise software and Microsoft Office, and can effectively communicate with team members and customers. A high school diploma or GED is required.

Qualifications

• 2+ years of experience with an enterprise-level software package.
• 3+ years of experience with Microsoft Office.
• Experience with electronic data interchange (EDI) is a plus.

Responsibilities

• Regularly communicate with customer calls and emails.
• Receive materials into Warehouse Management System (WMS).
• Generate and process orders in the WMS.
• Prioritize, print, and collect paperwork for shipments.
• Assist with billing reconciliation and invoicing.

Skills

Communication skills

Organizational abilities

Computer literacy

Multi-tasking capability

Education

High school diploma or GED equivalent

Tools

Enterprise-level software

Microsoft Office (Word, Excel, Outlook)

Job description

InterChange Group Inc in Virginia, MN is seeking an administrative professional for customer experience support. You will handle inbound receipts, outbound shipments, and serve as a liaison with both customers and warehouse operations.

The ideal candidate has strong organizational skills, is proficient in enterprise software and Microsoft Office, and can effectively communicate with team members and customers. A high school diploma or GED is required.