Customer Experience & Admin Specialist

Evolving Solution Services; Chaska (MN); On-site; USD 55,000 - 60,000; Full time

Job summary

Quali Tech, LLC in Chaska, MN is seeking a Customer Service and Administrative Associate to support order entry, invoicing and office operations in a fast-paced environment. The role requires organization, clear communication and the ability to coordinate with multiple departments to ensure accurate documentation and timely service.

The successful candidate will have at least 2 years of Customer Service experience, a High School diploma or higher, and comfort with ERP systems and office

Qualifications

• High School diploma or higher.
• At least 2 years of Customer Service experience.
• Experience in manufacturing environment is highly desirable.

Responsibilities

• Serve as backup to Customer Service Manager and cover absences.
• Support order entry and processing in ERP; ensure shipment and documentation.
• Assist invoicing and memos; respond to customer inquiries.
• Coordinate customer freight deliveries and logistics.
• Collaborate across departments to resolve order delays.
• Provide general office and administrative support.
• Assist social media management and marketing support.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Vendor coordination

Office administration

Education

High School diploma or higher

Tools

Microsoft Office

ERP systems

Internet

Job description

Quali Tech, LLC in Chaska, MN is seeking a Customer Service and Administrative Associate to support order entry, invoicing and office operations in a fast-paced environment. The role requires organization, clear communication and the ability to coordinate with multiple departments to ensure accurate documentation and timely service.

The successful candidate will have at least 2 years of Customer Service experience, a High School diploma or higher, and comfort with ERP systems and office