Customer Experience & Logistics Coordinator

InterChange Group Inc; Mount Crawford (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

InterChange Group Inc is seeking a detail-oriented individual for a role focused on the management of inbound receipts and outbound shipments. The selected candidate will serve as a liaison between the Operations team and customers, ensuring smooth communication and accuracy in warehouse tasks.

The ideal applicant should have at least two years of experience with enterprise software, strong organizational skills, and a high school diploma or GED.

Qualifications

• Minimum of two years' experience with an enterprise-level software package.
• Minimum of three years' experience with Microsoft Office.
• Ability to communicate efficiently via email and phone.

Responsibilities

• Communicate regularly with customers via calls and emails.
• Receive materials into the Warehouse Management System.
• Generate and process orders in WMS.

Skills

Organization skills

Effective communication

Multi-tasking

Experience with enterprise-level software

Education

High school diploma or GED equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Warehouse Management System (WMS)

Electronic data interchange (EDI)

Job description

InterChange Group Inc is seeking a detail-oriented individual for a role focused on the management of inbound receipts and outbound shipments. The selected candidate will serve as a liaison between the Operations team and customers, ensuring smooth communication and accuracy in warehouse tasks.

The ideal applicant should have at least two years of experience with enterprise software, strong organizational skills, and a high school diploma or GED.