Customer Experience Leader - Store Ops & Service

Five Below; Lincoln (NE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health coverage

Financial wellness

Personal wellness

Job summary

Five Below is seeking a store leader in Lincoln, NE to drive top customer service and sales through a guest-focused, fast-paced environment.

You will supervise crew, train staff, and partner with the store manager on recruiting and coaching. A High School diploma and 2+ years of management are required; college experience is a plus. This hourly role includes flexibility for day/evening/weekend shifts.

Qualifications

• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and maintain composure under pressure.

Responsibilities

• Wow customers through personal contact and ensure fast, friendly checkout.
• Lead store to achieve customer service score goals.
• Oversee front-end operations and merchandising to meet brand standards.

Skills

Management experience

Verbal and written communication

Multi-tasking

Creative thinking

Maintaining composure under pressure

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below is seeking a store leader in Lincoln, NE to drive top customer service and sales through a guest-focused, fast-paced environment.

You will supervise crew, train staff, and partner with the store manager on recruiting and coaching. A High School diploma and 2+ years of management are required; college experience is a plus. This hourly role includes flexibility for day/evening/weekend shifts.