Customer Experience Lead & Store Operations Coach

Five Below Inc; Augusta (ME); On-site; USD 18,000 - 26,000; Full time

Job summary

Five Below is seeking an energized store leadership candidate to ensure top-notch customer service and efficient store operations. The role involves supervising crew, training, and acting as Manager on Duty to oversee daily activities and guest experiences.

Qualifications include a high school diploma, 1 year of management experience, and strong communication. Flexible scheduling and weekend availability are required. The company offers competitive pay and growth opportunities.

Qualifications

• High school diploma or equivalent; college experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task and think creatively.
• Minimum 1 year of management experience.

Responsibilities

• Wowe customers with personal contact and ensure a fast, friendly checkout.
• Train crew on customer service and store procedures.
• Oversee daily store activities and staff performance.
• Assist with receiving, unpacking, and stocking shelves.
• Act as Manager on Duty and handle store operations and emergencies.

Skills

Customer service

Leadership

Communication

Multitasking

Problem solving

Education

High School Diploma

College experience preferred

Tools

Cash register / POS

Job description

Five Below is seeking an energized store leadership candidate to ensure top-notch customer service and efficient store operations. The role involves supervising crew, training, and acting as Manager on Duty to oversee daily activities and guest experiences.

Qualifications include a high school diploma, 1 year of management experience, and strong communication. Flexible scheduling and weekend availability are required. The company offers competitive pay and growth opportunities.