Customer Experience Leader: Retail Front End & Service

Five Below; Oklahoma City (OK); On-site; USD 21,000 - 25,000; Full time

Job summary

Five Below in Oklahoma City is seeking an experienced manager to lead store operations and deliver WOW customer service. You will train crew, manage front-end operations, and ensure merchandising standards align with brand expectations, while partnering with the store manager in daily leadership.

The role requires at least two years of management experience, a high school diploma or equivalent, and strong communication.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Frequently operate cash register.
• Lead front end operations and ensure merchandising standards.
• Recruit, train, coach, and supervise crew members.
• Open/close procedures and keep store clean and ready for customers.
• Ensure front-end equipment functions properly.

Skills

Management experience

Verbal communication

Written communication

Multi-tasking

Creative thinking

Under pressure composure

High school diploma

College experience

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below in Oklahoma City is seeking an experienced manager to lead store operations and deliver WOW customer service. You will train crew, manage front-end operations, and ensure merchandising standards align with brand expectations, while partnering with the store manager in daily leadership.

The role requires at least two years of management experience, a high school diploma or equivalent, and strong communication.