Customer Experience Leader - Front End & Service Desk

MaineGuide; Waterboro (ME); Hybrid; USD 23,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in Waterboro, ME is seeking candidates for front-end/service desk roles. You will perform cashier, bagging, and service desk duties, while maintaining store standards and safety policies.

The position requires effective communication, a willingness to learn multiple tasks, and adherence to age requirements. Training packets for cashier/service desk roles are provided.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform cashier and service desk/kiosk functions.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Observe security standards by staying alert and reporting abnormal behavior to manager or security.
• Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state/local health regulations.
• Frequently perform cashier and/or bagging functions; service desk/kiosk and, if trained, bookkeeper functions.
• Perform all other duties as assigned.

Skills

Customer service

Cashier duties

Front-end/service desk

Policy compliance

Job description

Hannaford Supermarkets in Waterboro, ME is seeking candidates for front-end/service desk roles. You will perform cashier, bagging, and service desk duties, while maintaining store standards and safety policies.

The position requires effective communication, a willingness to learn multiple tasks, and adherence to age requirements. Training packets for cashier/service desk roles are provided.