Front-End Service Leader: Elevate Customer Experience

Hannaford Supermarkets; Houlton (ME); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in Houlton, ME is hiring for a front-end cashier/service desk role. You will observe store policies, maintain appearance, assist in service desk/kiosk tasks, and support special projects as assigned.

The position requires effective communication, 18+ age, willingness to learn multiple tasks, and ability to handle cash pickups and ID checks. Physical duties include lifting up to 50 pounds and standing most of the shift.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years of age).
• Demonstrated ability to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat, well-groomed appearance per policy.
• Assign activities to front end and service desk/kiosk associates during idle periods.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all safety standards; report needed repairs.
• Observe security standards and report abnormal behavior to management.
• Secure front-end change drawer when unattended; protect company assets.
• Maintain sanitation per store policy and health regulations.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk tasks and, if trained, bookkeeper functions.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

Willingness to learn

Job description

Hannaford Supermarkets in Houlton, ME is hiring for a front-end cashier/service desk role. You will observe store policies, maintain appearance, assist in service desk/kiosk tasks, and support special projects as assigned.

The position requires effective communication, 18+ age, willingness to learn multiple tasks, and ability to handle cash pickups and ID checks. Physical duties include lifting up to 50 pounds and standing most of the shift.