Customer Experience Leader: Front End & Service Desk

Hannaford; Machias (ME); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford is seeking frontline team members at its Machias, ME location to handle cashier and service desk duties with a focus on customer service and accuracy. The role requires reliability, the ability to learn multiple tasks, and adherence to store policies and safety standards.

Employees may perform cashier and service desk functions, assist customers, and contribute to a clean, organized store environment while following all guidelines and policies.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance and follow dress standards.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on assignment sheets.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all safety standards and report needed repairs or maintenance.

Skills

Customer Service

Cashier Skills

Communication

Age 18+

Job description

Hannaford is seeking frontline team members at its Machias, ME location to handle cashier and service desk duties with a focus on customer service and accuracy. The role requires reliability, the ability to learn multiple tasks, and adherence to store policies and safety standards.

Employees may perform cashier and service desk functions, assist customers, and contribute to a clean, organized store environment while following all guidelines and policies.