Customer Experience Leader — Front-End & Desk

Hannaford Supermarkets; Buxton (ME); On-site; USD 23,419 - 34,440; Part time

Job summary

Hannaford Supermarkets in Maine is seeking front-end associates to support customers at service desks and kiosks, perform cashier and bagging functions, and uphold store standards. You will help maintain a clean, safe shopping environment and assist with daily operations.

Applicants must be 18+ and demonstrate effective communication and a willingness to learn multiple tasks. Training for cashier/service desk roles is provided, with a strong emphasis on teamwork and customer care.

Qualifications

• Must have effective communication and customer service skills.
• Must meet minimum age requirements (18+ years).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements.
• Ability to perform cashier and service desk duties.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain a neat appearance and follow personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all company safety standards; report needed repairs or maintenance.
• Observe security standards and protect company assets.
• Maintain general housekeeping and sanitation standards per store policy and health regulations.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk and, if trained, bookkeeper functions.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service skills

18+ age requirement

Willingness to learn multiple tasks

Cashier and service desk duties

Job description

Hannaford Supermarkets in Maine is seeking front-end associates to support customers at service desks and kiosks, perform cashier and bagging functions, and uphold store standards. You will help maintain a clean, safe shopping environment and assist with daily operations.

Applicants must be 18+ and demonstrate effective communication and a willingness to learn multiple tasks. Training for cashier/service desk roles is provided, with a strong emphasis on teamwork and customer care.