Customer Experience Leader - Front End

Food Lion; Hancock (MD); Sur place; USD 23 000 - 34 000; Plein temps

Résumé du poste

Food Lion in Hancock, MD is hiring for a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in maintaining front-end standards. You will greet customers, handle cash transactions, operate the MVP savings center KIOSK, and assist with daily store office duties while upholding Food Lion guidelines.

Applicants should have a high school diploma or equivalent and strong communication skills, with the ability to learn multiple tasks and adapt to front-end

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements.
• Must be able to meet the physical requirements of the position.

Responsabilités

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of front end procedures including cash reports, registers, deposits and money orders.
• Ensure front end area is neat and clean with proper presentation.
• Report any register malfunctions and keep MVP savings center KIOSK in working order.
• Perform cashier and service center tasks as needed per surge plan guidelines.

Connaissances

Customer service

Communication

Multitask

Formation

High school diploma or equivalent

Description du poste

Food Lion in Hancock, MD is hiring for a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in maintaining front-end standards. You will greet customers, handle cash transactions, operate the MVP savings center KIOSK, and assist with daily store office duties while upholding Food Lion guidelines.

Applicants should have a high school diploma or equivalent and strong communication skills, with the ability to learn multiple tasks and adapt to front-end