Customer Experience Leader – Front End

Food Lion; Delaware; Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Food Lion is seeking a Front End Associate to deliver fast, friendly service and maintain front end standards. You will greet customers, handle transactions, and keep the front end area neat and functional, contributing to a positive shopping experience.

The role supports the Customer Service Manager with daily front end operations, ensures accurate cash handling, and maintains knowledge of office procedures and on-site technologies. Flexibility for surge plans and teamwork is essential.

Formación

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center tasks.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsabilidades

• Smile and provide prompt, accurate and friendly service while engaging customers.
• Greet each customer and use their name when possible.
• Maintain neat and clean front end area and office presentation.
• Handle cash, deposits, and register functions; report variances.
• Ensure MVP savings center KIOSK is operational and stocked.
• Perform cashier/service center duties and assist during surge plans.
• Observe safety guidelines and adhere to dress code.

Conocimientos

Customer service

Cashier duties

Multi-tasking

Communication

Educación

High school diploma or equivalent

Descripción del empleo

Food Lion is seeking a Front End Associate to deliver fast, friendly service and maintain front end standards. You will greet customers, handle transactions, and keep the front end area neat and functional, contributing to a positive shopping experience.

The role supports the Customer Service Manager with daily front end operations, ensures accurate cash handling, and maintains knowledge of office procedures and on-site technologies. Flexibility for surge plans and teamwork is essential.