Front End Customer Experience Leader

Food Lion; West Point (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is recruiting for a Front End Customer Service Associate at Store 01221 Front End. You will greet customers, process transactions, maintain a neat front-end area, and support service standards with accurate cash handling.

The role emphasizes friendly, efficient service and adherence to company policies in a fast-paced retail environment. Qualifications include a high school diploma or equivalent, strong communication and customer service skills, and the ability to learn multiple tasks

Qualifications

• Effective communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements for specific functions.
• Must meet the physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service to create a positive shopping experience.
• Greet customers by name whenever possible.
• Keep front end area neat and clean with proper dress code.
• Manage cash reports, deposits, and register checks with accuracy.
• Operate cash register, scanners, and related equipment.
• Support service standards and respond to customer needs during shifts.
• Follow store policies and safety guidelines, reporting issues as needed.
• Perform duties as scheduled per surge plan when required.

Skills

Effective communication

Customer service

Multitasking

Cashier knowledge

Age requirements

Physical stamina

Education

High school graduate or equivalent

Job description

Food Lion is recruiting for a Front End Customer Service Associate at Store 01221 Front End. You will greet customers, process transactions, maintain a neat front-end area, and support service standards with accurate cash handling.

The role emphasizes friendly, efficient service and adherence to company policies in a fast-paced retail environment. Qualifications include a high school diploma or equivalent, strong communication and customer service skills, and the ability to learn multiple tasks