Customer Experience Leader — Front End (Retail)

Food Lion; Norfolk (VA); On-site; USD 17,000 - 21,000; Part time

Job summary

Food Lion in Norfolk, VA is seeking a Front End Associate to deliver fast, friendly service and maintain store front end operations. You will aid the Customer Service Manager and assist in cashier and service center duties to help maximize sales through exceptional customer service.

The role requires strong communication, the ability to handle multiple tasks and maintain a neat front end. This position offers part-time schedules and a supportive team environment.

Qualifications

• High school graduate or equivalent preferred.
• Strong communication and customer service skills.
• Willingness to learn multiple tasks and job requirements.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements for job functions.
• Ability to perform physical tasks and withstand store environment.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Avoid personal conversations with other associates when customers are present.
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Ensure work station and front end area of the store has a neat and clean presentation.

Skills

Customer service

Communication

Cashier duties

Multitasking

Age requirements

Education

High school graduate or equivalent

Job description

Food Lion in Norfolk, VA is seeking a Front End Associate to deliver fast, friendly service and maintain store front end operations. You will aid the Customer Service Manager and assist in cashier and service center duties to help maximize sales through exceptional customer service.

The role requires strong communication, the ability to handle multiple tasks and maintain a neat front end. This position offers part-time schedules and a supportive team environment.