Customer Experience Leader

Five Below; Avon (OH); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below in Avon, OH is seeking an hourly store leadership role. You will supervise front-end operations, lead a team to deliver fast and friendly checkout experiences, and ensure merchandising meets brand standards.

The role includes training crew, opening/closing duties, and maintaining a clean, ready-for-customers environment. The ideal candidate has 2+ years of management experience, strong communication, and the ability to multi-task under pressure.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 2 years of management experience.

Responsibilities

• Provides WOW customer service and trains crew on best practices.
• Leads assigned store to meet customer service goals.
• Oversees front end operations and merchandising standards.
• Manages opening/closing, cleanliness, and stock readiness.
• Partners with store manager to recruit, train, and coach crew.
• Maintains safety, promotions, and store maintenance tasks.

Skills

Customer service

Leadership

Multi-tasking

Communication

Education

High School Diploma or equivalent

Job description

Five Below in Avon, OH is seeking an hourly store leadership role. You will supervise front-end operations, lead a team to deliver fast and friendly checkout experiences, and ensure merchandising meets brand standards.

The role includes training crew, opening/closing duties, and maintaining a clean, ready-for-customers environment. The ideal candidate has 2+ years of management experience, strong communication, and the ability to multi-task under pressure.