Customer Experience Lead — Store Operations

Five Below; Temple (PA); On-site; USD 13,000 - 19,000; Part time

Job summary

Five Below in Temple, PA is hiring an hourly Store Leadership role. You will help oversee daily store operations and guest experience, stepping in as Manager on Duty when needed.

The job emphasizes training crew on the BEST customer service, stocking, merchandising, and compliance with policies. A High School diploma and at least 1 year of management experience are preferred. The position offers hourly pay starting at $11.50 with flexible scheduling.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of management or supervisory experience.
• Excellent verbal and written communication skills.

Responsibilities

• Trains crew on the BEST customer service experience.
• Oversees daily store operations and staff performance.
• Manages receiving, unpacking, and stocking to the floor.
• Acts as Manager on Duty and handles opening/closing procedures.
• Supports onboarding and training of new associates.

Skills

Leadership

Customer service

Communication

Multi-tasking

Education

High School Diploma

Job description

Five Below in Temple, PA is hiring an hourly Store Leadership role. You will help oversee daily store operations and guest experience, stepping in as Manager on Duty when needed.

The job emphasizes training crew on the BEST customer service, stocking, merchandising, and compliance with policies. A High School diploma and at least 1 year of management experience are preferred. The position offers hourly pay starting at $11.50 with flexible scheduling.