Customer Experience Lead: On-Site Sales & Service

1-800-GOT-JUNK?; Santa Maria (CA); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Base pay $17/hr

Tips

Profit sharing

Overtime

Weekend shifts

Growth opportunities

Job summary

Southwind, owner of 1-800-GOT-JUNK?, is hiring a Customer Experience Lead for Santa Maria, CA. You will engage customers, lead on-site sales, and coordinate junk removal while delivering exceptional service and safety.

This full-time role offers a base plus tips, profit share, and growth opportunities within a dynamic team. Responsibilities include pricing discussions, live estimates, and physically handling items up to 75 lbs.

Qualifications

• Sales-driven personality with a knack for exceeding customer expectations
• People-focused and friendly, delivering outstanding service
• Energetic and physically fit for hands-on tasks
• Dependable, hardworking, and reliable team player
• Strong communicator with problem-solving and organizational skills

Responsibilities

• Create WOW moments through outstanding customer service
• Lead pricing conversations, close on-site sales, and deliver clear estimates
• Remove junk safely from homes and businesses
• Drive, navigate, and operate box trucks (training provided)
• Lift and move items up to 75+ lbs and manage project scope
• Represent our brand with integrity, professionalism, and a sharp appearance

Job description

Southwind, owner of 1-800-GOT-JUNK?, is hiring a Customer Experience Lead for Santa Maria, CA. You will engage customers, lead on-site sales, and coordinate junk removal while delivering exceptional service and safety.

This full-time role offers a base plus tips, profit share, and growth opportunities within a dynamic team. Responsibilities include pricing discussions, live estimates, and physically handling items up to 75 lbs.