Customer Experience Lead — Field Sales & Junk Removal

1-800-GOT-JUNK?; Santa Barbara (CA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Profit share

Tips

Base hourly rate $17/hr

Overtime

Weekend shifts

Paid training

Job summary

Southwind, the owner of 1-800-GOT-JUNK?, is seeking a Customer Experience Lead in the Santa Barbara area. You will bring energy, salesmanship, and top-tier customer service to every job, helping clients remove junk and achieve standout results.

Role includes on-site pricing, close of sales, and ensuring a professional brand presence. Expect opportunities for advancement in a fast-paced, team-driven environment with base pay, tips, and profit-based incentives.

Qualifications

• Sales-oriented with ability to exceed customer expectations.
• Friendly, personable and service-minded.
• Energetic and physically capable for hands-on tasks.
• Reliable and hardworking with team-oriented attitude.
• Excellent problem-solving and organizational skills.

Responsibilities

• Create WOW moments through outstanding customer service.
• Lead pricing conversations, close on-site sales, and deliver clear estimates.
• Remove junk safely from homes and businesses.
• Drive, navigate, and operate box trucks (training provided).
• Lift, carry, load, and maneuver items up to 75+ lbs.
• Represent our brand with integrity, professionalism, and a sharp appearance.

Skills

Sales-driven

People focused

Energetic

Dependable

Strong communicator

Job description

Southwind, the owner of 1-800-GOT-JUNK?, is seeking a Customer Experience Lead in the Santa Barbara area. You will bring energy, salesmanship, and top-tier customer service to every job, helping clients remove junk and achieve standout results.

Role includes on-site pricing, close of sales, and ensuring a professional brand presence. Expect opportunities for advancement in a fast-paced, team-driven environment with base pay, tips, and profit-based incentives.