Customer Experience Lead - Field Sales & Junk Removal

Socket.dev; Santa Clarita (CA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Full benefits package

Tips

Profit sharing

Overtime

Advancement opportunities

Job summary

Southwind, owners of 1-800-GOT-JUNK?, is hiring a Customer Experience Lead in Santa Clarita. Bring energy, professionalism, and salesmanship to every job as you engage customers, discuss pricing, and help deliver exceptional service.

This full-time position offers an on-site schedule with 4–5 shifts per week, a base rate of $18.75 per hour, tips, uncapped profit share, overtime, and opportunities to advance into leadership roles.

Qualifications

• Sales-driven with a knack for exceeding customer expectations.
• Friendly and personable, dedicated to delivering outstanding service.
• Physically fit and enthusiastic about engaging in hands-on tasks.
• Reliable and hardworking, positively contributing to our team culture.
• Excellent problem-solving skills and organizational abilities.

Responsibilities

• Create WOW moments through outstanding customer service
• Lead pricing conversations, close on-site sales, and deliver clear estimates
• Remove junk safely from homes and businesses
• Drive, navigate, and operate box trucks (training provided)
• Lift, carry, load, and maneuver items up to 75+ lbs
• Represent our brand with integrity, professionalism, and a sharp appearance

Skills

Sales-Driven

People Focused

Energetic

Dependable

Strong Communicator

Job description

Southwind, owners of 1-800-GOT-JUNK?, is hiring a Customer Experience Lead in Santa Clarita. Bring energy, professionalism, and salesmanship to every job as you engage customers, discuss pricing, and help deliver exceptional service.

This full-time position offers an on-site schedule with 4–5 shifts per week, a base rate of $18.75 per hour, tips, uncapped profit share, overtime, and opportunities to advance into leadership roles.