Customer Experience Lead - Front of Store & Training

The TJX Companies, Inc.; Gilford (NH); On-site; USD 2,066,000 - 2,135,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health/dental/vision

Job summary

TJ Maxx in Gilford, NH is seeking a front-of-store leader to promote an excellent customer experience and support loyalty programs. You will oversee Associates, model strong service, and maintain a clean, organized store while promoting a positive work environment.

We value merchandising excellence, multi-tasking, and effective communication. The role requires ability to train others and adapt to a flexible schedule including nights and weekends.

Qualifications

• Must have strong merchandising knowledge.
• Ability to multitask in a fast-paced retail environment.
• Excellent communication and organizational skills.
• Able to train others and share front-end best practices.
• Leadership experience in retail helps to mentor Associates.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes loyalty programs with customers
• Trains and coaches Associates on front end principles
• Ensures adherence to labor laws, policies, and procedures

Skills

Merchandising

Multi-tasking

Communication

Team player

Training others

Job description

TJ Maxx in Gilford, NH is seeking a front-of-store leader to promote an excellent customer experience and support loyalty programs. You will oversee Associates, model strong service, and maintain a clean, organized store while promoting a positive work environment.

We value merchandising excellence, multi-tasking, and effective communication. The role requires ability to train others and adapt to a flexible schedule including nights and weekends.