Customer Experience Lead – Front End & Loyalty Programs

TJX; Bloomsburg (Columbia County); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health, dental, vision

Life insurance

Paid holidays

Job summary

TJX is seeking a Store Lead in Bloomsburg, PA to promote an excellent customer experience and guide front-of-store Associates. You will train, mentor, and coordinate POS coverage, while upholding store standards and loyalty programs.

Available to work nights and weekends with strong merchandising and communication skills. Join a Fortune 100 company offering competitive benefits and growth opportunities at Marshalls stores in the TJX family.

Qualifications

• 1 year retail experience and 6 months leadership experience.
• Strong communication and organizational skills with attention to detail.
• Flexible schedule including nights and weekends.

Responsibilities

• Promote an excellent customer experience.
• Oversee front-of-store Associates and loyalty programs.
• Train and mentor Associates on front-end principles.
• Assign registers and coordinate breaks.
• Address customer concerns promptly.
• Ensure adherence to labor laws and store policies.

Skills

Customer service

Leadership

Merchandising

Communication

Team player

POS systems

Tools

POS systems

Job description

TJX is seeking a Store Lead in Bloomsburg, PA to promote an excellent customer experience and guide front-of-store Associates. You will train, mentor, and coordinate POS coverage, while upholding store standards and loyalty programs.

Available to work nights and weekends with strong merchandising and communication skills. Join a Fortune 100 company offering competitive benefits and growth opportunities at Marshalls stores in the TJX family.