Customer Experience Leader - Front End

Food Lion; Burlington (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Front End Associate to provide fast, friendly service and maintain a clean, efficient front-end area. You will assist customers, process transactions, and support management in achieving service standards.

Responsibilities include greeting customers, handling cash, and performing front-end tasks with accuracy. This role requires the ability to learn multiple duties, a strong work ethic, and a professional appearance in Food Lion uniform.

Qualifications

• Strong communication and customer service skills.
• Ability to learn multiple tasks and cash-handling procedures.
• Willingness to perform cashier and service-center duties.
• Must meet minimum age requirements and be physically able to perform duties.

Responsibilities

• Smile and provide prompt, accurate service to customers.
• Greet customers and use their name when possible.
• Maintain neat front-end and cash-handling procedures.
• Notify management of any cash variances or equipment issues.
• Assist with store office tasks, reports, and deposits as needed.
• Support as sales associate during surge periods or when required.

Skills

Effective communication

Customer service

Multi-tasking

Cashier duties

Age requirement

Physical ability

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Front End Associate to provide fast, friendly service and maintain a clean, efficient front-end area. You will assist customers, process transactions, and support management in achieving service standards.

Responsibilities include greeting customers, handling cash, and performing front-end tasks with accuracy. This role requires the ability to learn multiple duties, a strong work ethic, and a professional appearance in Food Lion uniform.