Customer Experience & Inventory Supervisor

Floor & Decor; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k

Bonus opportunities

Insurance

Job summary

Floor & Decor is seeking a Connected Customer Supervisor in San Antonio to lead a dynamic team at the front end, manage cashiering, returns, and inventory accuracy, and ensure an exceptional shopping experience.

The role requires strong leadership, customer service excellence, and solid organizational skills, with broader responsibilities including e-commerce support and coordinating with management on pricing and stock availability.

Qualifications

• Minimum 1 year as customer service supervisor or 4 years in customer service.
• High school diploma or GED required.
• Minimum 2 years of computer experience in a work environment.

Responsibilities

• Direct all front-end Customer Service Associates and related staff.
• Ensure cashiering, credit and close-out SOPs are followed.
• Lead store inventory management and accuracy.

Skills

Team leadership

Customer service

Communication

Detail orientation

Education

High school diploma

Tools

POS systems

Inventory software

Job description

Floor & Decor is seeking a Connected Customer Supervisor in San Antonio to lead a dynamic team at the front end, manage cashiering, returns, and inventory accuracy, and ensure an exceptional shopping experience.

The role requires strong leadership, customer service excellence, and solid organizational skills, with broader responsibilities including e-commerce support and coordinating with management on pricing and stock availability.