Customer Experience Intern: Real Estate Ops & Training

Phillips Edison & Company LTD; Cincinnati (OH); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

On-site fitness facility

Wellness programs

Employee resource groups

Job summary

Phillips Edison & Company (PECO) invites undergraduate students to join our Cincinnati, OH office for a full-time internship focused on Customer Experience (CX) support. You will help ensure sales compliance, train tenants on the Neighbors sale module, and input monthly figures into MRI while safeguarding data accuracy outside DashComm.

You will also assist with Tenant Improvement allowances and lien searches.

Qualifications

• Current undergraduate student able to work full-time during the semester in Cincinnati, OH.
• Enjoy creative problem solving.
• Strong organizational skills and attention to detail.
• Agile thinkers and doers.

Responsibilities

• Assist the Customer Experience (CX) Team with achieving Sales compliance goals.
• Facilitate training and user adoption of the sales module for Neighbors (tenants).
• Enter monthly sales figures provided via email into MRI, ensuring all data not submitted through DashComm is accurately recorded.
• Assist in administrative tasks relating to the Tenant Improvement Allowance Process (e.g., saving packets to RC, and Lien searches).

Skills

Creative problem solving

Patience

Strong organizational skills

Attention to detail

Agile thinker/doer

Education

Undergraduate student

Tools

DashComm

MRI

IDP

Job description

Phillips Edison & Company (PECO) invites undergraduate students to join our Cincinnati, OH office for a full-time internship focused on Customer Experience (CX) support. You will help ensure sales compliance, train tenants on the Neighbors sale module, and input monthly figures into MRI while safeguarding data accuracy outside DashComm.

You will also assist with Tenant Improvement allowances and lien searches.