Customer Experience & Front End Lead

Talentify; Scottsdale (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Albertson's in Scottsdale, AZ seeks a Front End Supervisor to manage clerks, oversee cash handling, and support store sales. You will supervise duties, ensure accurate checkout operations, and assist with interviewing and hiring storefront staff.

The role emphasizes customer service excellence, leadership, and adherence to store policies, with active involvement in daily operations and payroll-related tasks.

Qualifications

• Strong communication, leadership, team building and interpersonal skills.
• Ability to deal with the public and project a positive image.
• Ability to supervise and analyze to support hiring decisions.
• Knowledge of basic mathematics and weights and measures.

Responsibilities

• Directs and supervises front end activities and staffing.
• Oversees cash flow, safe transactions, refunds and audits.
• Prepares and monitors payroll and reports.
• Interviewing and hiring front end staff.
• Enforces dress and grooming standards.
• Maintains front end cleanliness, safety and appearance.
• Trains front end staff and monitors compliance.
• Deals with customer complaints and resolves issues.

Skills

Leadership

Communication

Team building

Interpersonal skills

Customer service

Cash handling

Supervisory experience

Conflict resolution

Public relations

Tools

PCs

Cash registers

Printers

Scanners

Scales

Public announcement system

Job description

Albertson's in Scottsdale, AZ seeks a Front End Supervisor to manage clerks, oversee cash handling, and support store sales. You will supervise duties, ensure accurate checkout operations, and assist with interviewing and hiring storefront staff.

The role emphasizes customer service excellence, leadership, and adherence to store policies, with active involvement in daily operations and payroll-related tasks.