Customer Experience Front Desk Associate

FreedomRoads, LLC; New River (AZ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Roadside Assistance

Tuition Reimbursement

On-the-job training

Discounts

Job summary

Camping World is seeking a Receptionist to join our growing team. You will be the first point of contact for customers, greet visitors, and set a positive tone for the experience.

We value initiative, strong interpersonal skills, and reliability. This full-time role offers benefits including paid time off, 401(k), and on-the-job training, with opportunities to grow within the organization.

Qualifications

• High School education or equivalent.
• Previous experience in a high-standard customer service environment preferred.
• Excellent interpersonal, presentation and relationship-building skills.
• Strong initiative and leadership skills.
• Strong personal responsibility and reliability.
• Strong organizational skills and multitasking.
• Ability to respond to a diverse client base.
• Computer skills: MS Office.

Responsibilities

• First point of contact for customers.
• Greet and welcome customers.
• Set tone for a positive customer experience.
• Check in VIP appointments and direct customers to appropriate team members.
• Coordinate front desk activities including answering and directing incoming phone calls.
• Track incoming sales calls in our CRM.
• Maintain a strong work ethic with total commitment to success every day.
• Assist customers with any questions directed to the reception desk.
• Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary.

Skills

Interpersonal skills

Presentation skills

Relationship-building

Initiative

Leadership

Education

High school diploma or equivalent

Tools

MS Office

Job description

Camping World is seeking a Receptionist to join our growing team. You will be the first point of contact for customers, greet visitors, and set a positive tone for the experience.

We value initiative, strong interpersonal skills, and reliability. This full-time role offers benefits including paid time off, 401(k), and on-the-job training, with opportunities to grow within the organization.