Customer Experience & Freight Coordination Specialist

jbhunt; Lowell (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Maternity leave

Paid holidays

Job summary

J.B. Hunt Transport, Inc. in Lowell, Arkansas, is seeking a Customer Experience Support professional to perform detailed clerical tasks and support multiple teams.

The role involves booking loads, entering customer orders, and handling scheduling and updates with precision. The position requires a High School Diploma or GED with minimal experience, strong communication, multitasking, and typing skills, and a commitment to accurate administrative work.

Qualifications

• High School Diploma or GED with less than 1 year of working experience.
• Strong communication and multitasking abilities are preferred.
• Excellent data entry and typing accuracy are important.

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pickups and deliveries, trace and obtain load updates, and assist internal customers with issues.
• Monitor freight in transit and coordinate customer location appointments.
• Perform general administrative duties and maintain records and files.

Skills

Communication

Multitasking

Prioritization

Learn new systems

Typing

Customer service

Accuracy

Education

GED/High School Diploma

Job description

J.B. Hunt Transport, Inc. in Lowell, Arkansas, is seeking a Customer Experience Support professional to perform detailed clerical tasks and support multiple teams.

The role involves booking loads, entering customer orders, and handling scheduling and updates with precision. The position requires a High School Diploma or GED with minimal experience, strong communication, multitasking, and typing skills, and a commitment to accurate administrative work.