Customer Experience & Framing Specialist

Michaels Stores; South Gate (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels Stores in South Gate, CA is seeking a customer-focused associate to help customers locate products and provide solutions. You will process fast, friendly checkouts and assist with omni-channel services including Buy Online Pick Up In Store and Ship From Store.

The role includes stock, recovery, and planogram duties in a busy retail environment. Ideal candidates have retail or customer service experience, are capable of standing for long periods, and can work nights, weekends, and early

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and perform physical tasks.
• Willingness to work nights, weekends and early mornings.

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout while executing cash handling to standards.
• Promote rewards program and enroll customers in Private Label Credit Cards.
• Assist with omni-channel processes including BOPIS and SFS.
• Participate in truck unload, stocking and planogram processes.
• Maintain in-stock store and merchandise recovery.
• Support shrink and safety programs and SOP compliance.

Skills

Customer service

Cash handling

Retail experience

Team player

Communication skills

Job description

Michaels Stores in South Gate, CA is seeking a customer-focused associate to help customers locate products and provide solutions. You will process fast, friendly checkouts and assist with omni-channel services including Buy Online Pick Up In Store and Ship From Store.

The role includes stock, recovery, and planogram duties in a busy retail environment. Ideal candidates have retail or customer service experience, are capable of standing for long periods, and can work nights, weekends, and early