Customer Experience & Enablement Intern — Hybrid (Cary)

Wayne State University; Cary (NC); Hybrid; Full time

Benefits offered by this job

Mentorship from company leaders

Networking opportunities

Development sessions

Job summary

A leading pharmaceutical company is seeking a Customer Experience & Enablement Intern for a 10-week summer program in Cary, NC. This hybrid role requires students to assist with customer feedback initiatives, contribute to survey developments, and analyze customer data. Ideal candidates will have a customer-centric mindset, strong analytical, and communication skills. Join us to learn about the organization while making an impactful contribution to customer experience efforts.

Qualifications

• Have an expected graduation date of Fall 2026 or later.
• Strong ability to interpret data and draw meaningful insights.
• Ability to multitask and prioritize effectively.

Responsibilities

• Assist in monitoring customer feedback channels.
• Help in the development of surveys and feedback tools.
• Conduct customer needs research and provide insights.
• Analyze and report on customer data and engagement.
• Create customer-centric communications.

Skills

Customer-centric mindset

Strong analytical skills

Strong written and verbal communication skills

Creative thinking

Organizational and time management skills

Proficient in marketing principles

Education

Currently enrolled in a Bachelor's or Master’s program

Tools

Qualtrics

Google Analytics

Job description

A leading pharmaceutical company is seeking a Customer Experience & Enablement Intern for a 10-week summer program in Cary, NC. This hybrid role requires students to assist with customer feedback initiatives, contribute to survey developments, and analyze customer data. Ideal candidates will have a customer-centric mindset, strong analytical, and communication skills. Join us to learn about the organization while making an impactful contribution to customer experience efforts.