Hybrid Internship: Process Improvement & Analytics

Genworth Financial, Inc.; Raleigh (NC); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Enact Holdings, Inc. in Raleigh, NC is offering a 12-week Process Improvement Analyst Intern role with a hybrid schedule. You will join a mission-driven program, work with industry experts, and contribute to evaluating and improving internal Operations Copilot processes.

The internship emphasizes hands-on data work, test design, and collaboration with leaders up to the CEO. The role provides networking opportunities, professional development, and exposure to underwriting and change management.

Qualifications

• Pursuing a Bachelor’s/Master’s in Statistics, Data Science, Computer Science, Operations Research, or related field.
• Coursework or projects in experimental design, sampling techniques, and statistical inference.
• Hands‑on experience with Python/SQL, data wrangling, and metrics design; familiarity with Snowflake or BI tools preferred.
• Interest in LLM/GenAI evaluation, prompt management, and MLOps.
• Strong communication skills and ability to turn analysis into operational playbooks.

Responsibilities

• Design month-to-month sampling aligned to company statistical methods and implement reproducible cohorts.
• Define and curate a "golden dataset" covering happy paths, edge cases, and synthetic augmentation to evaluate consistency and bias.
• Stand up continuous monitoring dashboards and alerting, supporting prompt versioning and automated regression testing.
• Build a closed-loop improvement process using test findings and underwriter feedback to guide operational playbooks.
• Document and communicate test plans, metrics, and release notes to support change management across underwriting.

Skills

Statistics

Data Science

Python/SQL

Communication

Education

Bachelor's/Master's in Statistics, Data Science, CS, OR

Tools

Python

SQL

Snowflake

BI tools

Job description

Enact Holdings, Inc. in Raleigh, NC is offering a 12-week Process Improvement Analyst Intern role with a hybrid schedule. You will join a mission-driven program, work with industry experts, and contribute to evaluating and improving internal Operations Copilot processes.

The internship emphasizes hands-on data work, test design, and collaboration with leaders up to the CEO. The role provides networking opportunities, professional development, and exposure to underwriting and change management.