Customer Experience & E-Commerce Supervisor

Whole Foods Market IP. L.P.; East Honolulu (HI); On-site; USD 24,108 - 41,603; Full time

Benefits offered by this job

Store discount

Paid time off

Financial wellness programs

Health & wellness support

Access to other Team Member perks

Job summary

A leading grocery retailer in East Honolulu seeks a dedicated individual for a role focusing on delivering outstanding customer service. Responsibilities include managing customer interactions, supporting Team Members, and ensuring compliance with standards. Candidates should have at least 12 months of retail experience and possess strong interpersonal and management skills. The position offers a competitive hourly wage of $17.50-$30.20 and a variety of team benefits.

Qualifications

• 12+ months retail experience.

Responsibilities

• Deliver outstanding customer experience and hold Team Members accountable.
• Monitor in-store and online customer flow and assign tasks.
• Ensure effective response to customer inquiries.
• Develop, coach, mentor, and motivate Team Members.

Skills

Task management

Strong analysis skills

Interpersonal skills

Motivational skills

Team building skills

Customer relationship skills

Teaching ability

Proficiency with email and Microsoft Office

Job description

A leading grocery retailer in East Honolulu seeks a dedicated individual for a role focusing on delivering outstanding customer service. Responsibilities include managing customer interactions, supporting Team Members, and ensuring compliance with standards. Candidates should have at least 12 months of retail experience and possess strong interpersonal and management skills. The position offers a competitive hourly wage of $17.50-$30.20 and a variety of team benefits.