Customer Experience Counter Associate

Von Maur; West Fargo (ND); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote within philosophy

Job summary

Von Maur in West Fargo, ND seeks a Customer Service Counter Associate to keep the store connected as a reliable source for information and support. This on-site role covers day, evening, and weekend shifts and contributes to multiple store services.

You will greet customers, answer calls, assist with charge accounts, prepare purchases for shipment, handle cash work, and maintain a clean department while delivering friendly service that supports growth and teamwork.

Responsibilities

• Own the customer experience - greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone - assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur in West Fargo, ND seeks a Customer Service Counter Associate to keep the store connected as a reliable source for information and support. This on-site role covers day, evening, and weekend shifts and contributes to multiple store services.

You will greet customers, answer calls, assist with charge accounts, prepare purchases for shipment, handle cash work, and maintain a clean department while delivering friendly service that supports growth and teamwork.