Customer Experience & Checkout Specialist

Von Maur, Inc.; Eden Prairie (MN); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Health, dental, vision, disability, 1/

Term life insurance

Flexible spending account

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. in Eden Prairie, MN is seeking a Customer Service Counter Associate to warmly greet customers, answer phones, assist with charge accounts, and prepare purchases for shipment. You will handle banking deposits, keep the department organized, and work day, evening, and weekend shifts.

The role offers generous benefits and opportunities for growth within a company that values internal advancement and employee well-being.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service desk and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work day, evening, and weekend shifts

Job description

Von Maur, Inc. in Eden Prairie, MN is seeking a Customer Service Counter Associate to warmly greet customers, answer phones, assist with charge accounts, and prepare purchases for shipment. You will handle banking deposits, keep the department organized, and work day, evening, and weekend shifts.

The role offers generous benefits and opportunities for growth within a company that values internal advancement and employee well-being.