Customer Experience Coordinator – Home Building

Socket.dev; Ruckersville (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Critical illness insurance

Accident insurance

401K with employer match

Paid time off

Paid holidays

Homebuilding discount

Job summary

Schumacher Homes, an award-winning on-your-lot homebuilder, is seeking a Customer Coordinator in our Charlottesville territory (290 Grange Commons Ridge, Ruckersville, VA 22968). We offer a 36 hour work week to support work/life balance.

You will guide homeowners through preconstruction, work with lenders to secure construction loans, and assist with warranty after completion, acting as the advocate throughout the build.

Qualifications

• Previous customer service experience (front facing).
• Attention to detail is a must.
• Ability to use standard office equipment.
• Efficient in the use of Microsoft Office applications (Outlook, Word, Excel).

Responsibilities

• Works with our homeowners after the sales process by stepping them through their preconstruction meetings.
• Works with lenders to get homeowners construction loans approved.
• Works with warranty after the home is built.
• Becomes the advocate for our customers throughout the build process!

Job description

Schumacher Homes, an award-winning on-your-lot homebuilder, is seeking a Customer Coordinator in our Charlottesville territory (290 Grange Commons Ridge, Ruckersville, VA 22968). We offer a 36 hour work week to support work/life balance.

You will guide homeowners through preconstruction, work with lenders to secure construction loans, and assist with warranty after completion, acting as the advocate throughout the build.