Homebuyer Experience Coordinator

Schumacher Homes; Mooresville, Northern (NC, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

401K

PTO & Holidays

Homebuilding discount

Job summary

Schumacher Homes is seeking a Customer Coordinator to guide homeowners after the sales process, helping them navigate preconstruction meetings and coordinate with lenders throughout the build cycle.

As an on-your-lot builder in the Charlotte/Mooresville area, Schumacher Homes emphasizes work/life balance with a 36 hour work week, and offers comprehensive benefits and a customer-first culture.

Qualifications

• Previous front-facing customer service experience.
• Attention to detail is a must.
• Ability to use standard office equipment.
• Proficient with Microsoft Office applications (Outlook, Word, Excel).

Responsibilities

• Works with homeowners after the sales process by guiding them through preconstruction meetings.
• Works with lenders to get homeowners construction loans approved.
• Works with warranty after the home is built.
• Acts as the advocate for our customers throughout the build process.

Skills

Customer service

Attention to detail

Office equipment

Microsoft Office

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Schumacher Homes is seeking a Customer Coordinator to guide homeowners after the sales process, helping them navigate preconstruction meetings and coordinate with lenders throughout the build cycle.

As an on-your-lot builder in the Charlotte/Mooresville area, Schumacher Homes emphasizes work/life balance with a 36 hour work week, and offers comprehensive benefits and a customer-first culture.