Homebuyer Experience Coordinator

Socket.dev; Royal Pines (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401K

Paid time off

Homebuilding discount

Job summary

Schumacher Homes in Asheville, NC is seeking a Customer Coordinator to guide homeowners through the preconstruction phase, coordinate with lenders to secure construction loans, and assist with warranty after the home is built. This role serves as the advocate for customers throughout the build, ensuring clear communication and a smooth experience from contract to completion.

The position offers a supportive team, a 36‑hour work week, and benefits including health coverage, retirement plan, paid

Qualifications

• Previous customer service experience (front facing) required.
• Attention to detail essential.
• Able to operate standard office equipment.
• Proficient with Microsoft Office (Outlook/Word/Excel).

Responsibilities

• Works with homeowners after the sales process by stepping them through their preconstruction meetings.
• Works with lenders to get homeowners construction loans approved.
• Works with warranty after the home is built.
• Becomes the advocate for our customers throughout the build process!

Skills

Customer service

Attention to detail

Tools

MS Office

Job description

Schumacher Homes in Asheville, NC is seeking a Customer Coordinator to guide homeowners through the preconstruction phase, coordinate with lenders to secure construction loans, and assist with warranty after the home is built. This role serves as the advocate for customers throughout the build, ensuring clear communication and a smooth experience from contract to completion.

The position offers a supportive team, a 36‑hour work week, and benefits including health coverage, retirement plan, paid