Customer Experience Coordinator: Front Desk & Sales Support

Pro Signs of Orem LLC; Orem (UT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Performance-based bonus

Job summary

Pro Signs of Orem LLC is seeking a Front Desk & Customer Service Coordinator in Utah. You will answer calls, greet showroom visitors, handle emails and texts, and ensure accurate CRM and project records are up to date.

You will also assist with sales support, scheduling installations, and basic payments, helping keep information organized across teams. This role offers growth and a starting hourly rate with a potential bonus.

Qualifications

• Excellent English communication, both verbal and written.
• Strong customer service skills and a professional demeanor.
• Excellent organization and attention to detail.
• Comfortable using computers and learning new software.
• Ability to manage multiple tasks and priorities.
• Reliable, responsible, and proactive with strong follow-through.

Responsibilities

• Answer incoming phone calls and respond to customer inquiries.
• Greet and assist customers in the showroom.
• Respond to emails, texts, and other communications.
• Enter and maintain accurate customer and project information in the CRM.
• Coordinate information between sales, production, installation, and customers.
• Help schedule installations and customer appointments; assist with quotes and payments.

Skills

Customer service

Communication skills

Organization

Multitasking

Proactive

Attention to detail

Tech-savvy

Tools

CRM

QuickBooks

Job description

Pro Signs of Orem LLC is seeking a Front Desk & Customer Service Coordinator in Utah. You will answer calls, greet showroom visitors, handle emails and texts, and ensure accurate CRM and project records are up to date.

You will also assist with sales support, scheduling installations, and basic payments, helping keep information organized across teams. This role offers growth and a starting hourly rate with a potential bonus.